Student Accommodation and Welfare intern

Mission

  • To place students in accommodation according to their requirements  (private bathroom, student residence, smokers, allergies, vegetarians, proximity to friends in the group etc)
  • To maintain and create excellent working relationships with homestay hosts and other accommodation providers
  • To maintain the Database, on which all host family-related information is stored.
  • To process applications from potential new host families and to visit them in their homes and assess their suitability.
  • To prepare and send out all documentation relating to host family
  • To meet groups on arrival and manage group departures
  • To liaise with agents and students over issues relating to accommodation and welfare.
  • To check that students are happy with their host by informal discussion and to move students to a new homestay situation if this becomes necessary.
  • To talk to students about their accommodation if necessary.
  • To meet students on first morning of course.
  • To manage any problems which may arise during the stay and to be on call with the Emergency phone (extra money for this mission)
  • To provide support in other areas of work as required
  • To cover other roles in case of staff absence/holiday
  • To undertake other tasks as requested by the School Director, office Manager.

Profile

  • Excellent verbal and written communication skills
  • Good telephone manner and working knowledge of Microsoft Office software
  • Experience of working with people from different cultures and different countries
  • Excellent customer service and attention to detail
  • Excellent time management
  • Experience in facilities management, property management or hospitality sectors

Internship details

  • 6 months minimum.
  • 35 hours per week (flexible)
  • Unpaid internship or Erasmus+ funding eligibility
  • Free access to our courses
  • Bus Pass paid

How to apply?

Please send us CV and cover letter by email (loic@inlingua-edinburgh.co.uk) .

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