Student Accommodation and Welfare Intern Wanted!

Job Responsibilities

  • To place students in accommodation according to their requirements (private bathroom, student residence, hotel, smokers, allergies, vegetarians, proximity to friends in the group etc)
  • To maintain and create excellent working relationships with homestay hosts and other accommodation providers
  • To maintain the Database, on which all host family-related information is stored.
  • To process applications from potential new host families and to visit them in their homes and assess their suitability.
  • To prepare and send out all documentation relating to host family placements including payments
  • To meet groups on arrival and manage group departures
  • To liaise with Group Leaders and course participants over issues relating to accommodation and welfare.
  • To check that students are happy with their host by informal discussion and to move students to a new homestay situation if this becomes necessary.
  • To talk to students about their accommodation if necessary.
  • To manage any problems which may arise during the stay and to be on call with the Emergency phone (extra money for this mission)
  • To provide support in other areas of work as required and to cover other roles in case of staff absence/holiday
  • To undertake other tasks as requested by the School Director, office Manager.

Our ideal candidate

  • Excellent verbal and written communication skills
  • Good working knowledge of Microsoft Office software
  • Experience of working with people from different cultures and different countries
  • Excellent customer service and attention to detail
  • Good telephone manner
  • Excellent time management
  • Experience in facilities management, property management or hospitality sectors
  • Experience in producing monthly KPI reports

Internship details

  • We ideally looking for someone who can start soon and stay with us for 6 months
  • 35 hours per week
  • Erasmus+ funding ideally

Benefits for our interns

  • Our office is centrally located in Edinburgh with a dynamic atmosphere that creates a unique working environment. We pride ourselves on being a great place to work.
  • Bus pass paid
  • Access to our language courses for free (evening)
  • Free tea and coffee

Is the opportunity for you? Then please send your CV together with a cover letter to:
Loïc Montreuil – Marketing Communications Manager